The treadmill arrived damaged. I am able to use it and that is good because it has been over a month and I still dont have the part to fix it. If you try to contact them good luck. I have called dozens of times and they never answer the phone. I have emailed dozens of times and they hardly ever reply. They did finally send me the replacement part and it was broke worse than the original. The worst company I have ever dealt with.Get more detail about Horizon Fitness T101 Treadmill.
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